Refund policy

Returns & Refunds

We accept returns within 14 days of delivery.

Return shipping costs are the responsibility of the customer. Please make sure your name and order number are included with your return.

Once we receive the item and confirm it is undamaged, we will process your refund to the original payment method.

Please note that customised and bespoke items are final sale and cannot be returned.

If you have any questions, please contact us at customerservice@bozenaallisonstudio.com.